Shipping policy

At Falakify, we ensure fast, reliable, and secure delivery across the United Arab Emirates. Our goal is to provide a seamless shopping experience from checkout to your doorstep.

📦 Delivery Coverage We currently deliver across all Emirates in the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.

🚚 Delivery Time

  • Processing Time: 24 hours (excluding Sundays and Public Holidays).

  • Delivery Time: 1–3 working days. Orders are processed quickly to ensure you receive your items as soon as possible.

💸 Shipping Charges

  • FREE Delivery on most orders.

  • No hidden fees. Any specific shipping charges (if applicable for remote areas) will be clearly shown at checkout.

💵 Cash on Delivery (COD) We offer Cash on Delivery (COD) for your convenience:

  • Pay only when you receive your order at your doorstep.

  • Please keep the exact amount ready for the delivery rider.

  • Ensure your phone is active for confirmation and delivery coordination.

📞 Order Confirmation Our team may contact you via Phone or WhatsApp to confirm your order details.

  • Please note: Orders that are not confirmed via phone may be cancelled to prevent fraudulent bookings.

📍 Address Accuracy To ensure timely delivery, please provide:

  • A complete and correct delivery address (Building name, Office/Apartment number, Area).

  • A valid and active UAE phone number. We are not responsible for delays or failed deliveries due to incorrect or incomplete information.

🚫 Failed Deliveries & Cancellations Orders may be cancelled if:

  • The customer is unreachable after multiple attempts by the courier.

  • The provided address is incomplete or incorrect.

  • The delivery is refused at the doorstep without a valid reason.

📦 Potential Delays While we aim for lightning-fast delivery, slight delays may occur during:

  • Public holidays.

  • Extreme weather conditions.

  • High-volume sale events (e.g., Ramadan or Black Friday).

📞 Contact Us For any shipping-related queries or to track your order, feel free to reach out:

  • Email: falaksheramin9@gmail.com

  • Phone: +971 566183128

  • Address: Office 321, Jabel Ali Dubai, Dubai, UAE

💡 Why Shop With Falakify? ✔ Fast 1–3 Day Delivery ✔ Free Shipping Available ✔ Cash on Delivery (COD) Option ✔ Trusted UAE-Based Store